These Links go to Public Offices. If you are in Immediate Danger, Call 911. In Jacksonville, Dial 211 for a Local Shelter, or Call Sulzbacher at 904-394-1356 for Men and 904-394-4950 for Women and Families.
Mental Health Crisis and Suicide Prevention
One Crisis Line for this Whole Section. It Answers 24 Hours. You Do not Need to Be Enrolled in VA Health Care.
24/7 Emergency Chatbot
Veterans Crisis Line
This Is a 24/7 Emergency Chatbot. A Responder Is in the Chat Any Hour, Any Day. You Do not Need VA Health Care. You Can also Call 988, then Press 1, or Text 838255.
Open the 24/7 Chat →Suicide Prevention
Same-Day Emergency Mental Health Care at VA, Plus a Suicide Prevention Coordinator at Each VA Medical Center.
Open Suicide Prevention →Mental Health Care
Counseling for Depression, Anxiety, Substance Use, and Other Mental Health Needs. Ask for Same-Day Access.
Open Mental Health Care →Housing Assistance
One Housing Line for this Section. It Answers 24 Hours and Connects you to the VA Office Near You.
VA Homeless Programs
Help to Keep Housing, Find a Shelter, or Move into a Permanent Home. Includes Health Care and Case Management.
Open VA Homeless Programs →What Help You Can Get
Short-Term Financial Help, Landlord Talks, Emergency Shelter, and Longer-Term Housing.
See Housing Help →Women Veterans and Families
Housing Help for Women Veterans, Including those with Children. In Jacksonville, Sulzbacher Is the Local Shelter.
Housing for Women Veterans →Pregnancy
Women Veterans Call Center Is not Overnight. Monday to Friday, 8 a.m. to 10 p.m. Eastern. Saturday, 8 a.m. to 6:30 p.m. Eastern. Closed Sunday and Federal Holidays. A Message Left after Hours Is Returned the Next Open Day.
Domestic Violence Help, Including Local Shelters, Is on its Own Page.
Women’s Health and Maternity
Maternity Care, a Maternity Care Coordinator, and Reproductive Health. A Women Veterans Program Manager Is at Every VA Medical Center.
Open Maternity and Reproductive Care →Find a Women Veterans Program Manager
This Advocate Can Connect a Veteran Who Is Pregnant or Parenting with Local VA Care.
Find a Program Manager →PTSD
Use the Same 24-Hour Crisis Line at the Top of this Page if it Cannot Wait. These Links Are for Ongoing PTSD Care.
Get Help for PTSD
How to Find VA PTSD Care, a Therapist, and What to Do in a Crisis.
Open PTSD Get Help →Care for Women Veterans
PTSD Treatment Built for Women Veterans, Including Military Sexual Trauma and Intimate Partner Violence.
PTSD Care for Women Veterans →Career Transition, Jobs, and Resumes
Resume Help Is a VA Benefit for Eligible Veterans. It Is not a Private Paid Editor. VA Benefits Answers About the Application.
Free Career Counseling and Resume Support
Personalized Career Planning and Guidance (Chapter 36) Includes Free Career Counseling, Goal Planning, and Resume Support for Veterans and Dependents Who Qualify for a VA Education Benefit.
Open Career Counseling →Veteran Readiness and Employment
For Veterans with a Service-Connected Disability. Services can include Job Training, Career Counseling, and Resume Development. Chapter 31.
Apply for Readiness and Employment →All Employment Programs
The Front Door for VA Job, Training, and Career Programs.
Open Careers and Employment →Public Libraries
A Library Card is free for Duval County Residents. Every Branch has Computers, Wi-Fi, and a Librarian who can help with a Job Search, Printing, and Forms. You do not need to be enrolled in VA Health Care. Active Duty Members can use the same Branches.
Jacksonville Public Library
21 Branches across Duval County. Get a Library Card, Use a Computer, and Ask a Librarian. Books by Mail Delivers to Residents Who Cannot Travel because of a Disability or Illness.
Find a Branch →Main Library Memory Lab
303 N Laura Street. The Memory Lab and a Veterans Museum Kiosk Are on the Fourth Floor in Special Collections. Staff Can Help View Military Records on Microfiche or Disc and Move Them to a Digital File. Free.
Open Library Services →Veterans Claims at the Library
A City Veterans Service Officer Is at Charles Webb Wesconnett Regional Library, 6887 103rd Street, the Second Thursday of Every Month, 9 a.m. to 1 p.m. Claims and Benefits Questions. Free.
City Veterans Services →Free Classes and Talking Books
The Center for Adult Learning offers free small-group help to pass the GED, improve English, or become a U.S. Citizen. Talking Books and Braille ship free for people who cannot use Print.
Open Accessibility and Classes →Public Libraries Outside Duval County
The Florida Department of State Keeps a Map of Public Libraries. A Local Card Is the Usual Rule. Use it when you Live Outside Jacksonville.
Open the Florida Library Map →Public Help for Veterans and Active Duty
These Are Public Offices and Official Lines. They Are Free. Active Duty, National Guard, and Reserve Use Military OneSource. Veterans Use the City and the State. If you Are in Immediate Danger, Call 911.
City of Jacksonville Veterans Services
Military Affairs and Veterans Department at City Hall, 117 W Duval Street, Suite 175. Free Help with VA Claims, Records, Jobs, Housing, and a Liaison for Active Duty and the City. Walk-ins Monday to Friday, 7 a.m. to 3 p.m.
Open City Veterans Services →Florida Department of Veterans’ Affairs
The Florida Veterans Support Line Answers for Benefits Questions. A State Veterans Service Officer Returns Calls. County Offices Are Free.
Open Florida Veterans Benefits →Military OneSource
Free and confidential help for Active Duty, National Guard, Reserve, and their Families. It answers 24 Hours. Money, Moves, Non-medical Counseling, Spouse Employment, and a handoff to your Base. Some help continues for a year after Separation.
Open Military OneSource →Fleet and Family Support
Navy programs for Active Duty, Retirees, and Families: counseling, money, moves, and spouse jobs. Naval Station Mayport answers at 904-270-6600. A Military ID is required on Base. Military OneSource can point you to the Center at Naval Air Station Jacksonville.
Find Your Installation →CareerSource Northeast Florida
Public Career Centers. Veterans and Eligible Spouses Get Priority of Service. Staff Translate Military Jobs into Civilian Words, Help with a Resume, and List Openings. The Veterans Network Is also Open to Active Duty, Guard, and Reserve.
Open Veterans Career Help →Jacksonville Area Legal Aid
Free Legal Help for People Who Qualify, Including a Veterans Practice. The Office Partners with the City Veterans Department. This Is not a Private Paid Lawyer.
Open Jacksonville Area Legal Aid →National Resource Directory
An Official Directory that Connects Service Members, Veterans, Families, and Caregivers to Checked Programs for Benefits, Jobs, Housing, and Family Support.
Open the National Resource Directory →Military Service Records
The National Archives is the public place to request a DD-214 and other Military Service Records. The Main Library Memory Lab can help you look at records you already have.
Request Records →TRICARE
Health Coverage for Active Duty, Retirees, and Families. Use the Official Site to Find your Region and the Right Phone Number. This Is not the Same as VA Health Care.
Open TRICARE →